If you would like to book a place on one of our retreats we ask that you contact us in advance to ensure availability on the dates you wish to come before making payment. You will need to pay a 50% deposit to secure your booking.

Use email or telephone to contact us:
		Melissa Kendall (in the UK) +44 7786 363 553
		Email jivahealing@gmail.com

How to pay

If you make your booking over 4 weeks before the retreat date, you can secure your place by paying us a 50% deposit. We ask that the full amount is paid at least 3 weeks before the start date of the retreat. Details of how to make payment are included with the booking form that we send out to you when you enquire about a particular retreat.

Payment and refund policy

We are a very small operation with a maximum capacity of 15-20 guests. As a result, we must enforce the following payment and refund policies.

1. We require a 50% down payment in order to confirm your booking.

2. Payments can be made in cash, cheques, bank transfers or with credit cards via paypal on our website

3. There is a no refund policy on down payments with regard to cancellations made less than 45 days (6 weeks) in advance of the date you wish to come.

4. If you would like to cancel a booking with an interval of more than 6 weeks we will charge a 30% cancellation fee (30% from the deposit).

5. All outstanding payments must be settled 3 weeks before starting the course. We will send you details of when you have to make the full payment

6. There is a no refund policy on payments made in full in the case you want to shorten your stay.

Insurance

We advise you to take out holiday insurance if you have not already done so. We have public liability insurance cover (should anyone trip over and hurt themselves in the property) but this will not cover you for any accidents while out and about on your own. Our practitioners are covered for professional indemnity. Please see our disclaimer for more information.